Frequently Asked Questions

  • What's the difference between B10 biofuel and standard heating oil?

    B10 blends 10% biodegradable biofuel with conventional heating oil, creating a renewable energy source that burns cleaner and reduces emissions. It's considered a renewable energy source by state and federal standards, qualifies for clean energy tax credits, and works in existing oil heating systems without modification.
  • Why do businesses in Orange County need backup diesel for generators?

    Winter storms and power outages are common in the Hudson Valley region, leaving businesses without electricity during critical operations. Backup diesel keeps generators running during these outages. Same-day emergency delivery ensures fuel arrives when equipment must stay operational.
  • How does New York State regulate oil tank installation?

    New York requires licensed installation, proper testing, and environmental compliance for oil tanks on Orange County properties. Licensed installers follow state safety standards that prevent leaks and ensure proper fuel storage. Tank work must meet regulatory requirements to pass inspections.
  • When should you schedule heating system maintenance before winter in Monroe?

    Pre-season maintenance prevents heating failures during unpredictable Hudson Valley winter weather and extends oil system efficiency. Scheduling before heating season starts catches issues while repair availability is high and prevents emergency breakdowns during temperature swings and nor'easters.
  • What discount does Reynolds offer to military veterans on heating oil?

    Military veterans receive a 5-cent per gallon discount on all heating oil deliveries. This veteran support program applies to every delivery and reflects the family business's commitment to those who served. The discount applies automatically once verified.
  • Why do older Hudson Valley homes often have oil-fired boilers?

    Older homes in areas like Goshen Historic District and Monroe were built with radiator systems that use oil-fired boilers for zone heating. These systems provide reliable heat through cast iron radiators and allow different temperatures in different zones. Oil boilers integrate with existing radiator infrastructure without ductwork modifications.
  • How do heat pumps work in Orange County's climate with backup heating?

    Orange County's moderate climate suits heat pumps for most of the year, but hard freeze periods require backup heating when defrost cycles can't keep up. Integrating oil system backup ensures heating reliability during temperature swings while maintaining efficiency during milder weather. The backup kicks in automatically when outdoor temperatures drop too low.
  • What's included in emergency heating oil delivery during heating season?

    Emergency delivery service runs 24/7 from October through April, covering the entire heating season when fuel shortages risk frozen pipes and home damage. Service responds to critical fuel needs during storms, cold snaps, and unexpected supply issues. Delivery prioritizes homes with low tank levels during extreme weather.
  • Why would you use oil-fired water heating instead of electric?

    Oil-fired water heaters integrate with existing heating system fuel supply, eliminating the need for separate energy sources. Homes already using oil heat gain efficiency by running both systems on the same fuel. This integration simplifies fuel delivery and often provides consistent hot water output during high-demand periods.
  • What affects commercial diesel fuel delivery pricing for contractors?

    Volume pricing reduces per-gallon costs for contractors and businesses ordering larger quantities. Supply chain reliability, delivery frequency, and emergency availability also factor into commercial pricing. Established suppliers with 91 years of delivery experience maintain consistent supply even during regional shortages.
  • How does biofuel affect your heating system's performance?

    B10 biofuel blends work in existing oil heating systems without equipment changes because the 10% biofuel ratio is compatible with current furnaces and boilers. The biodegradable component burns cleaner than conventional oil, reducing emissions while maintaining heating output. Systems require no modifications to run biofuel blends.
  • What happens during an oil furnace emergency repair call in winter?

    Emergency service from October through April addresses furnace failures during nor'easters and cold snaps when heating loss risks frozen pipes. Technicians diagnose fuel delivery issues, ignition problems, or component failures that stop heat output. Repairs prioritize restoring heat quickly during extreme weather when delays create home damage risk.
  • How often should I service my HVAC system?

    We recommend having your HVAC system professionally serviced at least once a year-spring for A/C and fall for heating-to keep it running efficiently and catch any issues early. For any questions about heating oil, reach out to our team at H Reynolds & Son Inc today!

  • What's the average lifespan of a furnace or air conditioner?

    With proper maintenance, most HVAC systems last 15-20 years, according to our experts. Age, usage, and upkeeping of the heating oil can impact longevity. To learn more, reach out to our incredible team at H. Reynolds & Son Inc today!

  • Why is my HVAC system blowing cold air when the heat is on?

    This could be due to a thermostat issue, a clogged filter, or a problem with the pilot light or gas supply. A technician can quickly diagnose the cause. If you have other great questions about your HVAC system or how to maintain heating oil, call one of our experts at H Reynolds & Son Inc!

  • What's the best thermostat setting for energy savings?

    According to our experts, during winter, 68°F when you're home and awake and lower when you're away. During summer, aim for 78°F. Smart thermostats can automate this for optimal savings. Learn more about efficiency and how heating oil impacts your home today by reaching out to a trusted H Reynolds & Son Inc team member!

  • How often should I refill my heating oil tank?

    This depends on usage, tank size, and outside temperatures. According to our experts, the average household refills its heating oil two to four times each winter. Monitoring your gauge regularly is key. According to Shipley Energy, approximately 5 million American households use heating oil to heat their homes in the winter. Contact H. Reynolds & Son Inc today to learn more!

  • How do I check the level in my heating oil tank?

    Most heating oil tanks have a float gauge on top. If it's unclear, a manual stick gauge can help, or contact us for a professional reading. To learn more about how to maintain your oil tank, call our team at H. Reynolds & Son Inc!

  • What happens if I run out of heating oil?

    Your system will shut down. You'll need a heating oil refill and a technician to prime and restart the system. Avoid this by scheduling automatic deliveries. For expert technicians and high-quality service, contact H Reynolds & Son Inc immediately!

  • Is heating oil safe for my home?

    Yes. Heating oil is non-explosive and very stable. It's one of the safest and most efficient heating options for residential use. To learn more about the safety and reliability of heating oil, call H Reynolds & Son Inc today!

  • Do you offer emergency HVAC or oil delivery services?

    Absolutely. We provide 24/7 emergency HVAC repairs and priority heating oil delivery during extreme cold to keep your family safe and warm. Our team at H Reynolds & Son Inc can help with all of your HVAC and heating oil needs.